Online consultations have made it easier to reach doctors, but to get real value from them, a little preparation goes a long way.
Choose a quiet, well-lit space where you can talk freely. If possible, sit facing a light source so the doctor can see your face and any visible issues clearly. Test your internet connection and audio before the appointment to avoid spending half the time saying, “Hello, can you hear me?”
Have your main complaints and questions written down. Keep a list of current medicines and any recent reports nearby so you don’t waste time searching. If the consultation is for a child or older relative, make sure they’re present, or at least within reach if the doctor needs to see or talk to them.
Describe symptoms clearly – when they started, how they’ve changed, and what makes them better or worse. If you need to show a rash or swelling, adjust the camera calmly instead of rushing.
Remember that some issues still require in-person exams or tests. If the doctor suggests an offline visit or emergency care, don’t push to “just manage it online.” Telemedicine is a tool, not a total replacement.